This failure usually appears when we visit certain web sites or tools and prevents us from accessing the page and making use of its resources. For this reason, we are going to carry out a problem solving process in order to rule out the origin of the failure and solve it as quickly as possible.
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We are going to give the steps to do it in Google Chrome:
Open Chrome settings: click on the icon of the 3 vertical dots and then enter Settings.
Enter the section «Privacy & Security«. Then Scroll down and enter «Site configuration«.
In this way, Chrome will be ready to run any website or tool that contains elements based on this programming language.
Reloads the page bypassing the cache
It should be noted that it is not necessary that we do the process of deleting the entire browser cache. We can refresh the page by omitting it with the key combination: Ctrl+F5.
Eliminate cookies associated with the site
As in the previous step, you don't need to delete all cookies if you don't want to. The idea here is that we reload the page as cleanly as possible and if bypassing the cache didn't work, we can boost it by removing the cookies associated with the site.
Here are the steps for Google Chrome:
Enter the Chrome settings and then click on «Privacy & Security«. Then, go to "Cookies and other site data«.
Scroll down and click on «See all site data and permissions«.
Use the search bar on the right side to enter the name of the site in question and have it displayed in the list.
Click on the trash can icon to delete cookies.
Finally, exit Chrome settings, go to the page that is throwing the error, and reload it bypassing the cache again.
To access the Extensions section, you just have to enter chrome://extensions/ in the address bar and press Enter. You will immediately be taken to the plugin management area where you will see the option to disable plugins.
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