Wireless connections arrived to get rid of all the inconveniences generated by wiring. In cases such as networks, they have even been much more efficient, however, the same does not happen with peripheral devices. If you are here, you are probably in the situation where your wireless mouse is not working in Windows 10. Therefore, we will follow a troubleshooting process that will help us find the solution.
In addition, in case you have to replace it, we will present you with some of the best alternatives that you will find on the market.
How does a wireless mouse work?
Before diving into when the wireless mouse is not working in Windows 10, it is important to know how it works. This type of device is made up of two components: the mouse and the receiver. The receiver is connected to the USB port, the hardware driver is installed and it begins to receive the signal that the mouse emits.
In this way, we can better guide ourselves when determining where the fault is that prevents the correct operation of the wireless peripheral.
Wireless mouse not working in Windows 10? Follow these steps
Try all USB ports
The first recommendation of a troubleshooting process will always be the simplest, however, it can save us a lot of time in case of solving the problem. In that sense, The first thing will be to exhaust the available USB port options on the computer.
Many laptops have a USB 2.0 port and the rest in the old version. This implies that a wireless mouse could only work on one input, on the computer, so it is important to test them all.
check the batteries
Another easy check to see why your wireless mouse isn't working in Windows is the batteries. These types of peripherals are powered by batteries and if they are discharged, then they do not turn on. Therefore, before turning your attention to the drivers, it is best to validate that the mouse is using fresh batteries.
Check everything related to the drivers
Drivers represent the bridge between the hardware and the operating system, therefore, no device works without their installation. When we connect a wireless mouse, the receiver also incorporates the function of installing the drivers automatically. If this does not happen or the installation fails, there is most likely a compatibility issue.
In this case, it is best to look for the information about the mouse on the manufacturer's page in order to verify if it is compatible with Windows 10.
Disable selective suspension of USB ports
This step is useful for those who plug their wireless mouse into the computer and it stops working after a few minutes. It may be due to a setting in power options that suspends those USB ports that are idle for a certain amount of time or are not being used. However, we must rule out all kinds of scenarios where the USB port is the problem and therefore, it is best to disable this option.
To achieve this, open the settings of Windows 10, by pressing the key combination Windows+I. Then go to the section «System«.
Immediately, click on the option «power and suspension» from the left side panel. Now go to "Additional advanced settings«.
This will bring up a window of the old Control Panel, in the Power Options. Click on «Change plan settings«.
You will go to a new window where you will have to click on «Change advanced power settings«.
Now, you will see a small window, where you must locate «USB configuration» and click on the «+» button to display the «USB Selective Suspend Settings«.
Deactivate it both with battery and with alternating current and then click on «Accept«.
Finally, test the operation of your mouse to see if the problem persists.
The 3 best wireless mice you can find on Amazon
Hot Weeks D-09
If your wireless mouse isn't working in Windows 10 and you want to replace it, the Hot Weeks D-09 is a great alternative for several reasons. First, We must mention the ergonomics of its design that will improve 100% the experience and control that you had with your previous mouse.. Thanks to its contoured grips, the comfort when handling it is superior.
On the other hand, we haves its 2.4Ghz frequency that promotes a much faster signal emission. This means that you will not have interference or delays when using the mouse, something very important both for the gamer world and for those who require precision.
It is powered by an AA battery, however, it has energy saving features that allow it to double its duration. In that sense, after 8 minutes of inactivity, the mouse will turn off, allowing you to preserve battery life.
Amazon Basics Mouse
El Amazon Basics is a simple and affordable option for those looking for a wireless mouse experience compatible with Windows 10. In terms of design, eit's a conventional mouse with 3 buttons, the right, the left and a scroll wheel in the middle, which you can press. Its connection is wireless, through a nano receiver with a frequency of 2.4Ghz, so it has nothing to envy other mice in terms of transmission speed.
An interesting feature is the fact that the receiver can be stored inside the mouse for easy portability. As for power, this peripheral requires two AAA batteries to work.
HP X3000 G2
El HP X3000 G2 It is a fairly simple wireless mouse, but with the manufacturing seal of the giant HP. It has a beautiful black design and a tilt angle that promotes a much more comfortable grip than conventional mice. It transmits on a 2.4Ghz frequency that allows it to ensure precision and immediacy in the movements we make..
It is powered by an AA battery that it handles very efficiently, since it is capable of preserving its useful life for up to 15 months.