The blue screen has always been one of the most recognized problems in Windows, due to the incidents between the hardware and the software. As a general rule, this screen only appeared when we performed a certain action and concrete, action that put in conflict the hardware and the software.
If we want to play a video, either through the native application, or through our browser, and suddenly a green screen appears that only allows us to listen to the audio Without watching the video, again we are faced with a problem that combines hardware and software, but does not cause a memory overflow that forces a reboot of the device.
It does not take a genius to deduce that this green screen is related to the graphics of our equipment, specifically with the graphics card, either integrated or independent. If we want to solve this problem, we have to perform a series of tests on our computer in addition to changing some values of the application with which we are having problems.
- First, we must go to the Device Manager, click on the name of the graphics card and select Update Driver. Maybe just updating the control, everything will be solved.
- Another option that we have at our disposal is to enter the application's playback options and disable hardware acceleration. This function that many users activate without knowing how it works, is usually the main cause of problems when producing video files.
- If the reproduction problem is found in the navigatorBoth Firefox and Chrome also show us the possibility of deactivating hardware acceleration, an option that we must disable through the advanced configuration options.
If none of these solutions fixes the problem, the only solution left is visit the manufacturer's website graphics card or motherboard (if integrated) and download the latest drivers available for our operating system.