Following the launch of the new Surface Pro and various updates to Microsoft's operating system, several users complain about their Surface Pro computers. Many claim that the tablet and computers mysteriously shut down without warning. A serious error that annoys the work of many users and the handling of these devices.
Recently Microsoft has confirmed and acknowledged the existence of this bug, a bug in hibernation processes that causes this problem. And we must add that it is an old bug known to all.
Engineers of Microsoft have confirmed the existence and the future solution through a patch in Windows UpdateHowever, they do not have the exact solution since they have not yet detected the origin of the problem. Apparently it has to do with the hibernation process of the system and with the Windows 10 software, but it is not known exactly what the origin of the problem is.
Surface Pro will receive the solution as soon as Microsoft has it ready
It has been noted that all the computers that present the problem have as a common basis that they have not changed anything from the standard Windows 10 power configuration. Therefore, from here, for those who suffer from this problem, we recommend that you change the standard configuration of the equipment, disabling hibernation or simply customizing all the parameters related to Power management.
This may not solve the bug but it will make the bug have no effect and it will not turn off the computer suddenly. Microsoft will release the update without waiting for any events And maybe as I write this article, Microsoft has released the update. In any case, it seems that Microsoft wants to solve this problem and it will do so, although we have to say that a long time ago, the same thing happened to the famous Surface Book, a bug that did the same and that they claimed to have been solved Maybe it was not so?