Remote assistance, for those who do not know it, is a software that is integrated into "Remote Desktop" and allows us to request help from the system administrator if we have a problem with the computer. Upon receiving the request for remote assistance, the administrator can take possession of the computer quickly and easily. However, many times we have this server uninstalled by mistake, Today we are going to show you how to reinstall remote assistance for Windows XP with a few simple steps, taking advantage of the Control Panel installation wizard. Follow our mini-tutorial as always, with Windows Noticias.
These are the steps to be done in order to reinstall remote assistance for Windows XP, despite being an operating system that lacks support, it is still present in many companies due to the difficulty of migrating a complete business system:
- Open the Windows "Start" menu, as always, at the bottom left. We must go to Control panel to enter the system from «Add or Remove Programs», the section that we use to uninstall programs.
- We click on "Windows Components" to show the default programs.
- We mark the option «Remote Desktop» and then in «Internet Information Services» and then check the option «Remote Desktop Web Connection ».
- Now we just have to click on «Next» to install the Remote Desktop service again. After completing the installation, we must restart the computer for it to take effect. Remember that despite being installed, we have to activate it for it to work.
- To activate it, we will enter «Performance and Maintenance«, A section of the Windows Control Panel, to choose« System », where we will see the system information.
- Now we will click on «Monitoring" Y "You advanced«, To finish by clicking on« allow this equipment to be controlled remotely »and we save the configuration in« accept ».
That is how easy we can allow our Windows XP computer to be controlled remotely by the system administrator.