If Microsoft has released the Windows 10 Anniversary Update in a staggered way, which means that we have to force the installation manually or have to wait for it to arrive, it is because they can untimely failures arise that get instability in the system or that some of the peripherals give a problem.
One of those bugs that have been found is a problem with PC webcam, which means that the optimal user experience cannot be obtained for even using Skype video calls. While the solution to this problem is given, below you will find a way to get away with it.
According to some users, luckily they are not all, some webcams are not working properly after installing the Windows 10 Anniversary Update. Microsoft is already aware of the problem, but a permanent solution to the problem will not be released until September.
Luckily, there seems to be a temporary solution to this problem on webcams that are experiencing it and it has Posted by Rafael River (@WithinRafael) On twitter. The only thing you have to go through the Windows registry to solve this problem until Microsoft fixes it.
That said, know that you have to be very careful when diving through the Windows registry, since any erroneous modification can lead to serious problems. It would be recommended that you make a backup of the data you have on your computer before proceeding to it.
How to solve the webcam problem in the Windows 10 Anniversary Update
- We use the key combination Windows Key + R to open the run command
- We type regedit and click OK to open the Windows registry (here other ways to open regedit)
- Now we must navigate to this location:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform
- Now we right click on the window on the right, select «New» and from the options DWORD value (32-bit)
- We name the input as EnableFrameServerMode
- Click on Ok
- We do double click on the new entry created and we make sure it is set to 0
- We press OK or enter on the keyboard
- We reboot the computer to complete the task
When you restart the computer, you should no longer have that problem. Also remember delete this entry for the month of September when the problem has been fixed.