ERR_INTERNET_DISCONNECTED is the name of one of the most frequent errors that we can run into when trying to browse the Internet with Windows 10. A rather annoying and irritating problem that prevents us from carrying out our daily activities online. What can be done to fix it?
Luckily, being a relatively common problem, it has been well studied and can be solved quite easily. Sometimes it is enough to make a new WLAN configuration or disable our antivirus. There are many things we can try. In this post we present a bunch of solutions Among which will surely include the one you need.
What does the ERR_INTERNET_DISCONNECTED error mean?
It is not necessary to have great knowledge of English to correctly interpret the meaning of this error: the browser cannot connect to the Internet, either because our device is disconnected or because there is something that is interfering with the connection.
Normally, the ERR_INTERNET_DISCONNECTED error only affects Internet users. Google Chrome, although on some occasions they can also occur in other browsers.
The origin of the error can be very diverse: problems with the router, with the device's web configuration, with antivirus interference... Depending on where the problem is generated, the appropriate solution will have to be applied.
Solutions for the ERR_INTERNET_DISCONNECTED error
Before we start with our list of solutions, a simple pre-check is necessary. You just have to try to access the URL where the error message has come out. If the page opens, the problem is most likely in the browser itself.
Check internet connection
Logical. The first step in trying to find a solution for the ERR_INTERNET_DISCONNECTED error is none other than checking the router and checking that all the cables are in place and perfectly connected. It is also necessary to perform a test and try to establish a connection from another device. If this doesn't work either, it may be a problem with the network cable or the WiFi.
It is, after all, to rule out the most obvious errors before trying more complex solutions. Many times, rebooting the router can be enough to resolve the issue.
Change name and password
Some Windows users have reported that the To fix the ERR_INTERNET_DISCONNECTED error can be fixed with a trick as simple as changing the wireless network name and password. To make this adjustment, all we have to do is access our router and change the data.
Reconfigure the LAN
The error is probably caused by an unexpected change in local area network (LAN) settings from our computer. If it is, it will need to be reconfigured or readjusted. The method to do it is the following:
- First of all, let's go to Control Panel.
- There we select "Network and Internet".
- In the next menu, we click on "Internet Options".
- Next, we select «Connections» and then "LAN Settings". There you have to perform two actions:
- En "Auto Setup", we check the box to detect configurations automatically.
- Finally, in the Proxy server, uncheck the "Use a proxy server for your LAN" box.
Disable antivirus
This is the eternal problem with antiviruses: they are very useful and necessary tools, although on too many occasions they end up generating unexpected problems. For example, they can interfere with our Internet connection, causing the annoying ERR_INTERNET_DISCONNECTED error.
When this happens, it is enough to disable antivirus and firewall to end the problem. On other occasions, it will also be necessary to uninstall it to install it again. Or to try another tool that doesn't cause interference.
Clear browsing data
Another common cause of the problem is interference from cookies and cached data. We can try clear our browsing data to put an end to this type of connection problems. This is how we can do it in chrome browser:
- First we go to settings menu, by clicking on the icon of the three vertical dots, top right.
- Then we click on Configuration.
- Let's go to the menu Privacy & Security, where we select Clear browsing data. In this section we can act in three aspects:
- Cookies and other site data.
- Cached images and files.
- Browser history.
- Finally, we click on Delete data.
Update drivers
It is the last solution, which we should try when all the above has failed. Updating the Windows drivers is a recipe that works when it comes to solving many and various Microsoft operating system problems that we often encounter.
The easiest way to update Windows drivers is through Windows Update. This is how you do it:
- We go to the search bar and write "Device administrator". When it appears, we click on it.
- In the list of devices shown below, we right-click the one we want to update.
- In the new list of options, we select "Update driver".
- A pop-up window opens asking us where we want to look for updates. we choose "Check for updates automatically" and we just let Windows do the work.